Zap Hosting

Excellent hosting servers, but the customer service is disgusting.

I've been trying to disable my Zap-Hosting account for over a month now, and Zap Hosting keep trying to take money off my card and WILL NOT cancel it. There also is no option on their control panel to cancel your service after it is suspended. They just keep trying to withdraw the money from the card on file. I've been in contact with them multiple times and they keep trying to take my money.

Don't do business with these thieves.

I have created a VPS with Zap-hosting with 50% discount. Everytime I create a new server I got another 50% discount. Zap Hosting are providing best servers with very less price, and with best customer support. No other hosting providers can come close to Zap-hosting in pricing.

Just PLEASE DO NOT use this company. Zap Hosting will respond with some syrup sweet and nice response to my review here, but don't be fooled. Even when they can clearly see THEIR system messed up, and even though they took your money INSTANTLY, they will make you wait in my case over 15 hours of being tossed up and down the chain all with excuses of why it is taking so long and so forth. This place is a criminal enterprise posing as a business. They are scammers. RUN, RUN AWAY QUICKLY!

I tried to cancel the auto renewal and Zap Hosting said it has to be a full week ahead of time. I have a CREDIT for 122 bucks on the account and they also REFUSE to use that money to go towards the renewal. So, what is that credit going to be used towards? Very scammy to not let me cancel my account as well as not utilize money that is already SPENT for them. Avoid this company if possible as they are hosted out of the US so they have no professionalism.

It is actually kind of good and it helped me get a FiveM server which was my dream, but I wish there was a way to hide the server IP because when you, like do a stream or something and you wanna show something on your server, if Zap Hosting get your ip server, they can ddos your server, causing it to crash.

So good and helpful. We had issues when we efirst started but the team at Zap got them fixed instantly. We'd be lost if it wasn't for them. Thanks a bunch couldn't recommend these guys more!

In my opinion, it's one of the best hosting providers available at this price level. For very cheap prices and often received coupon codes we can get very powerful machines such like VPS, RootServers or Dedicated Servers for games etc. Zap-hosting is very good and I would recomend it to anyone who would ask for a good hosting service.

Brought the server, its been "live" for about 6 days, everytime it goes live it has "unexpected errors" luckly i was able to cancel the contract, but thats 6 pound wasted though, if this teaches me anything, its to do my research before just going for it, i advise you do as well

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Had a great experience with ZAP so far, never had any real issues with them. Their service is great and easy to use with loads of additional extras to suit each and everyones needs. For reference Im using Zap to host a FiveM RP server (Illustrious Roleplay) - https://discord.gg/hDAAAmsXmn

ZAP-Hosting is really easy to use, my experience so far is great, everything is so organized so you can find it quickly, ZAP-Hosting is great for new people starting to make any type of server.

I've been using ZAP-Hosting for quite a while now. I used to have some problems with their uptime back then but as of now, I'm very happy with ZAP-Hosting. Also, great PR stuff!

Never received my server, Even 3 days after paying for it! (Zap Hosting claim it gets set up within minutes) Contacted support, They gave an excuse (a bad one at that too). Just a bad website who charge way too much for what they don't even give you, They also got mad when I told paypal and requested a refund that way. Just avoid this website at all cost!

19 January 2021 I ordered a rootserver with Zap-hosting. When it was installed and server was running it seemed the server was extremely slow and the helpdesk employee told me he would migrate me to a different host.
20 January 2021, the server was still slow and I decided to order extra memory, cores and bandwidth. After that was completed, and paid by me, it seemed my server had a faulty disk and all my data was lost.
21 January 2021, the server was up and running but was slow again and the helpdesk employee told me that he had to migrate the server to a different host. Unfortunately this didn't work and the helpdesk employee raised a ticket to resolve and 6 hours later I receive a message that migration was started.
22 January 2021, the server wasn't running and one of the helpdesk employees told me all data was lost and I needed to reinstall the server (Windows server). I wasn't happy of course but I started the reinstall through your website and it failed again. The helpdesk told me yet again you need to do a reinstall.
Now the server isn't started, Zap Hosting refuse to give me a new server and I need to wait for another engineer to come back to me.

This means the server isn't running for 4 days now, I lost all my work and the helpdesk employees are by far not sympathetic about my problems and when I complain they hardly apologize. I even wanted to cancel my contract but the helpdesk employee told me that isn't possible. They did offer me 2 days free rent but who cares about 2 days when the issues keep happening.

I signed up expecting to be able to find my game and never could i asked for help never got any. I then asked them to cancle my plan and Zap Hosting never did they just kept taking money off my card from the other side of the planet. There idiot people from England. They will even bill me card for. 50 cents if thats all they can get. How dam dumb. Buy services and products from USA! Please...

Wow, I'm impressed by the instant setup of the server I rented.
I don't know any server providers with prices this cheap so I don't think I'll switch to a different provider anytime soon! Love you