Twinkl

Amazing customer service and value. They made a an amazing resource for my kinder class and their interests that would have taken me ages to have made on my own!

Excellent customer service; my query was answered and dealt with swiftly and efficiently. Twinkl resources are an invaluable tool for any teacher- so easily accessible and perfectly pitched for all class/age levels. Thank you Twinkl!

Twinkl is very responsive, even when they do not have something you need they will go out of their way to find a solution. Unlike Teacherspayteachers, this source has quality materials sorted in a systematic way and serves a universal learning system, such as inclusion, culturally responsive, cross-curricular, and seasonally themed resources.

Twinkl advertising is very deceiving as it promotes over 15000 items. I acquired the Twinkl Ultimate membership with unlimited downloads. Yet the fine print "hidden" away is the limit of downloads.
You can't say unlimited on the subscription details and then have a limit on the t&c. When discovering this paradox. Same day, hours after signing. I requested a cancellation and refund. Only to be told I did too many downloads on my Twinkl Ultimate membership with unlimited downloads. The message left was there was going to be an attempt to give me my annual subscription refund minus one month. Paying me 11 months back . Again another paradox as there's one month offer on buying the Twinkl Ultimate membership. Disappointed is the key word.

Excellent customer service! I am no longer teaching and had to contact the team about cancelling my membership. I sent them an email and they responded right away and had the issue resolved in no time! Such a fantastic company that really cares about their clients!
Whilst I was teaching, the resources they had saved me so much time and energy. The lessons were always high quality and so engaging for the children. I would recommend them in a heartbeat!

Twinkl Industry of Hope
When I lost hope, I found Twinkl, they took me, they gave me psychological support, they gave me hope that I wasn't alone،My tears came down against my will, with joy when I felt that someone understood me.

I had a very quick response from Georgia to my request for an online chat. She was able to resolve my membership problem very quickly and efficiently, which I really appreciated. Thank you Georgia and the Twinkl team!

I am really grateful to Georgia for helping me to retrieve my account (I couldn't remember my email, my password, everything!!!)
thank you so much Georgia T.
Regards,
Joanne

Great customer service team. Love how many free stuff they have. I've especially enjoyed using Twinkl's collaboration artwork with the students. Students always love the final result. Only wish there are more Canadian content.

I can't renew my subscription because Russia has been cut off from visa, mastercard and Paypal payments. Twinkl have been kind enough to provide my students and me 1 month of subscription for free. The learning process must go on, and I want to thank Twinkl for this kindness

Twinkl is the best resource site I have ever found! They have absolutely everything you could possibly need. Their customer service team is incredible too. They are quick to assist and fix any problem!

I am a primary school teacher currently on maternity leave. Apart from using twinkl regularly while teaching, my review is in relation to their amazing customer service. Due to having the automatic renewal box ticket, my twinkl membership recently renewed and this years fee was deducted from my account. This was my mistake, but being on maternity leave for the rest of this year, I emailed to see if there was any possibility of a refund. Within a few minutes, I had a reply from one of their team advising that a refund would be forthcoming due to my situation and the fact they could see that I hadn’t accessed my account this year.
Couldn’t ask for better service and understanding of my situation.

Lou was absolutely fantastic today, helping me access my account after old email addresses and lost passwords left me a bit frazzled and unable to get on. She even extended the time I'd lost. And all with a lovely attitude. Thank you!!

I love Twinkl! I love that it has Canadian resources on it. I just chatted with Rachel about switching my monthly subscription to yearly and I was able to purchase a 6-month subscription for one of my Instructors. I also love that I can send 'gift' subscriptions for 1 month free for my Instructors to use. They also love the resources. Thank you Twinkl. Great customer service and great resources. Patricia D.

I am definitely happy about twinkl! If you hesitate, go straight for the highest subscription you will not regret at all. The team is always quick and happy to help for any request you can have. We'll done all of you. I am a returning happy customer.

I spoke with Ashley and she couldn't have been any more lovely, supportive, understanding and conscientious...I felt she very much represented the colourful, kindness that the Twinkl page/company presents :0)

Twinkl is AMAZING 🤩 I would definitely recommend this to teachers and parents There are many reasons for this here’s why
Lots of useful resources
Easy to teach with the twinkle resources
Communication is fast
Staff are helpful
So sign up to twinkl now!

I have found great and very useful resources for French (and other languages) Teachers and Tutors. People care a lot about customers. Thank you very much!

The staff of Twinkl are tops! They helped me instantly and effectively with my account. The products are of high quality and easy to use. I would recommend them to anyone.

Liz and Rachel were absolutely outstanding in solving my logging in issue and access to Twinkl resources. After I had sent an email requesting help - late on a Saturday evening - I had a response within minutes. Liz and Rachel worked on my problem until it was resolved. They were most courteous and swift in problem solving. The whole process was easy and they made me feel so well supported. I would highly recommend Twinkl - not just for the resources - but for the professional and timely manner in supporting their subscribers.