Trulox

I keep forgetting to write a review for this Company. What a team! I needed a quick lock change after someone moved out of my dad's house that was not trustworthy. They responded professionally and quickly to my request for a quote. Fair price, genuinely responsive, quality job, the best customer service from start to finish. I recommend these Companies in a heartbeat!

Five stars. Fast service. Had a door lock fail 'closed,' which meant even with the door unlocked and door knobs removed, the latch wouldn't retract. I called Trulox Locksmith and described the actual problem, and he knew exactly what was wrong and told me he could be there in about an hour. He texted me when he was on the way, showed up on time, got to work, and had the door open. Would use his services again.

The company rep immediately responded to my message and arrived earlier than he had initially mentioned. He worked quickly yet efficiently and made us all the extra copies of keys we asked for at a great price. And to top it all off, he was very friendly and nice! I won't hesitate to call him again if we need any locksmith services.

We needed help getting a key made for a car we had just purchased that had no key and Trulox was available to help. Johnny came late in the evening and spent a while working on our car in the dark to get the key made for us, very friendly and we appreciated him working out in the cold to help us get a key to take the car home. Would recommend this company.

The tech guy immediately found the problem which was a build-up of ice on the garage floor causing the locking bar to jam. Cleared away ice and the problem was fixed. I offered to compensate Brooks for having to come out but he graciously declined. It is without hesitation I would recommend Trulox Locksmith for their highly professional guys.

Ariel was an awesome technician from Trulox - He arrived on time; Came on the scheduled date; Installed the deadbolt quickly and efficiently - with no mess! Cleaned up; and As a customer not familiar with the procedure, he answered all questions with patience and also showed us how to use the equipment and how to translate the instructions booklet.

I called in at the office and within five minutes, Hakeem stopped by on his way and fixed the door in less than 5 minutes. I've honestly never had a contractor come out so fast and fix an issue with such alacrity. I really can't say enough kind things about him. The guy is professional, knowledgeable, and unfailingly considerate. I highly recommend Trulox.

I needed my locks in the house to be replaced. I called in at Trulox, and I was assigned a technician. Brooks changed them all and did it quickly and efficiently, and I was very pleased. One day later, I contacted him, saying one of the doors was not shutting properly, and he immediately showed up and fixed it. I highly recommend them and will use their service again.

I appreciate that the representative from Trulox helped me solve the problem via phone call. Brooks could have come to my home and charged me a service call. Instead, he gave me his time and directions via phone and saved me a service call. I value his honesty and have his name and number at the top of my list for future needs or for referral to a friend who might need a locksmith. EXCEPTIONAL!!

After calling a few locksmiths and getting blown off by either not showing up or not calling back, I called Trulox. I spoke with Brooks, and he said he could do the job and would be at my house in half an hour. The guy was very friendly and professional and did the job quickly. Trulox also provided me the service for less money than others quoted.

My son locked me out of the house this morning - for the 5th time this year - I was late to work already, and I was freaking out!!! I called the first locksmith that popped up on my phone, and they said they could be at my house in 45 minutes! NO WAY! My boss recommended Trulox, so I called them, and they said they had a guy within 15 minutes of my house. THANK GOD!! The technician arrived in about 12 minutes, and not only did he get me in, but he sold me a lockbox that he had on his truck. PHEW!! Problem solved!!

I had to have a house re-keyed and called the office around 8 am to set up an appointment. Brooks answered right away and was the nicest man to talk to! He said he could take care of the job by noon the same day. The technician called when he was on his way and when he arrived, was very polite and respectful, then surveyed what had to be done and took care of it. Satisfactory service from Trulox.

We had called other companies in the area outside their area of expertise. We were so disturbed until we contacted Trulox. Brooks, one of the technicians, came to assess our needs first, listened to us, and designed a system he felt would meet those needs then, he worked with us on the final design and installation, and the system has performed flawlessly since.

I am very pleased with the service Trulox provided. I had my front door lock rekeyed to match the back door and cut five additional keys. Hakeem arrived at the scheduled time. The work was completed efficiently, and he also secured my front door to ensure ease of opening and to prevent air leakage at no additional charge - Excellent work and value - Without hesitation, I would recommend Trulox.

I never regretted entrusting the task into the hands of Trulox. Brooks was the tech guy assigned to me and he was punctual, experienced, and professional. The technician identified the broken piece inside the lock bolt and showed it to me before replacing it. The guy also filed down the door jamb to reduce friction on the bolt that caused the old one to break. Good job.

I recently had 6 of my doors replaced alongside handles and locks, so I ended up with six sets of keys. I was looking for a locksmith to help convert all locks to fit one key, and I called Trulox on a Saturday. Ariel responded within an hour and said he could come on Monday to help fix the issue. The technician came right on time and did the job very efficiently and at a reasonable price. Very pleasant to deal with. I would recommend it to anyone.

I got locked outside the house, and my wife was working far away from home. Sadly, there was no spare key in sight. So I called Trulox to help me open the door. I told them it was urgent, and they came fast and opened it fast. I also asked them to replace the lock because I don't like the face of the door, which they did professionally. Thanks, Trulox.

The front door locks had previously been installed incorrectly, so it was a challenge to work with them. Another door had no key, and it was one we wanted the option of locking on occasion, so he made a key for that. I requested numerous copies of each key which he readily provided. The entire process with Trulox was smooth and perfect!

At 5pm on a Sunday I locked myself out of my house like a huge dingus, and to add to the stress my partner is currently in Sweden for work with no ability to come with another key. My landlord was no help nor offered any advice. However, the phone-call-answering-man and technician who handled my case at Trulox were very communicative, upfront and timely. By 9oclock I had successfully had 3 glasses of wine and was back in my house. AND the technician had a partner-in-crime doggo that exponentially elevated the experience and made me feel better to know he had a companion throughout his long day. Bravo to everyone who dealt with me today. I felt very supported and attended to, in a very vulnerable situation.

I thought I’d lost an entire set of keys to both sides of my double and both gates leading to them. I was frantic and near tears when I called the dispatcher. She was calm and reassuring and told me she’d have someone out within 20 minutes. Both of the technicians who came were polite, friendly, and professional. They were working on the first key when (typical of me) I found them. They graciously charged only for the trip fee and portion of the work they had completed. They’re definitely the ones I’ll call if I ever lose (or think I’ve lost) my keys again!