tomsoutdoors.com.au

Quick and prompt delivery, no issues with returns if needed. Keep coming back to Tom's outdoors for my outdoor needs as they have what I'm looking for most times!

The service was great but a little disappointed with the product I purchased. I bought what I thought was the best of axes. I’ve hardly used it and small chips starting appearing in the metal edge.

I've been shopping online with Chris and the team for quite a few years now and during that time I've purchased quite a bit of clothing and fly-fishing gear.
The brands they carry are all top quality so I never have any concerns on that front and their prices are competitive (but I do also like to bag a bargain from time to time with the sale items :) )
What encourages me to keep shopping with them is the high level of service they always deliver and their reliable trustworthy advice when I ask for it from time to time.
They've been great at getting specific stock in for me from time to time (eg particular fly lines that they've not had in stock) and on the odd few occasions where I've had to return something (my issue not theirs) I've been very impressed at how straightforward that process has been (very important with an on-line facility when buying clothing or footwear like wading boots etc)
I'm a member of a couple of clubs and have quite a wide circle of friends who spend time outdoors or go fishing regularly and I always recommend Tom's when asked for advice so am more than happy to put this in writing for this review of their store. Thanks guys and keep up the great work!

Great service, fantastic rewards program and awesome quality products. Definitely the go too store for outdoor gear.

Recent purchase of Snow Peak Pack and Carry Fireplace starter kit. Great price, arrived quickly Have not used it yet.
A few weeks before purchasing the fireplace, I had an issue with the elastic in tent poles- (tent previously purchased from Tom’s) and contacted for advice. I spoke with Chris who offered to send replacement elastic in the post or I could send them to Chris and he would replace. I opted to do the replacement myself. The elastic arrived in a day or so. You can’t get better service than that. That is why Tom’s is my favourite outdoor store.

Very helpful staff, knew all about item I was interested in, excellent friendly service, highly recommended.

My go to company for quality outdoor gear!
Excellent order turnaround time, each time I’ve placed an online order with them the goods are packed & on their way to me within a day.

Staff are so helpful and knowledgeable highly recommend them for all your flyfishing needs

The staff were very helpful in selecting the right size running poles for me and helping me choose the right brand. Very knowledgeable!
Thanks so much!

Excellent service as always, special thanks to Chloe for her assistance in reel size comparison, the Orvis Hydros SL III matches my 5wt perfectly and performed well when I hooked this local brown on Easter Sunday.

As always, Tom's Outdoors delivered quickly, with the product as described. Great to support a family-owned regional business that knows its stuff - will be back again!

My go-to website. Always check here to see if they stock what I’m looking for. Great service. Fast delivery.

Thank you for your extensive range of trout flies. It was great to browse and make a selection. Also, your advice for our canoe paddle was spot on.

Tom’s Outdoors is outstanding. The service is personal when you call. This order was with Dominic who put together a fly reel , lines and flies and was able to navigate a few vouchers I’d be given!
Great gear, prompt and good value.
The website is always interesting. Thanks.

Great breadth in their range. Quick delivery and great customer service. One day I’ll visit their store!

Fast delivery, knowledgeable staff, the best quality gear and a great rewards program - Tom’s is a gem.

Exellent friendly service & a good product--- very rare to find such caring service these days

Prompt and effective communication and delivery of my interstate order. Fantastic service, thank you!

Fantastic service, Fantastic staff, Fantastic products & prices … ❤️ Supporting a local family business..

Always super fast delivery and great customer service - prices as good or better than anywhere - great shop