11 customer reviews of thedresswarehouse.com
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TheDressWarehouse Rating
Based on 11 reviews from TheDressWarehouse customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: Right from the Fashion District of New York City, TheDressWarehouse stylists’ work around the clock to find our customers the best deals from the best designers. We pride ourselves on providing our customers with a variety of high-end gowns at 40-90% off market prices. We may all share a passion for fashion, but the TheDressWarehouse.com family has three things in common:
An endless love for high-end designer gowns
A desire for a wide variety of exquisite dresses in one place
And an obsession with amazing fashion at a discounted price!
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Lack of communication and service timing.
I was charged double shipping for over night that arrived 2 weeks later! Still don’t have a refund.
Exactly like a picture, very fast shipping and delivery.
I recommend you 100%
Company fine, dress not so much
Was very pleased with our experience with TheDressWarehouse. The dress was beautiful, exactly as pictured, high-quality fabric, and the sizing chart was accurate. I was very reluctant to purchase on-line, but the only size we could find in our area was much too big and $60 more than was listed on TheDressWarehouse. Even after shipping and minor alterations (shortening) we still came out ahead! This is my daughter's dream dress, THANK YOU for helping make her dreams a reality!
photo was misleading.... the dress size was not consistent... while it fit in the breast size, the back would have fit a girl in junior high, .. nothing like the photo...
told I had to pay 68 for fast shipping
unable to return because item on sale, although the photo was not like the actual dress..
believe the dress was manufactured in china and did not come close to fitting...
I donated it
I didn’t get my order that was delivered today???? I’m here in Canada but the order was delivered in New Jersey… tracking says it all.
I received the totally wrong product and was hung up on by customer service while explaining the situation. I was able to send the product back for a refund but since the original product was no longer in stock, I was put in a bit of a bind trying to find another dress on such short notice. I was disappointed about not receiving any sort of apology or discount in hopes to remedy/ help the situation.
The dress was perfect.
We ordered a dress for my daughter’s prom (in May). It was here within 5 days. We’re getting it altered but the dress is selling on other websites for $300 more. My seamstress told me the dress we got is very well made (Jovani). If you see a dress you like don’t hesitate purchasing.
The dress I bought I've never worn, it's beautiful I loved it but I can see the beads falling off and that's really bad, I called them to solve the problem but I didn't get any response.
Beautiful dress, fit perfectly based on size chart. Delivered very promptly and the price was amazing!!