20 customer reviews of thefifthcollection.com
THE FIFTH COLLECTION Rating
Based on 20 reviews from THE FIFTH COLLECTION customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Great service and photos and description are true. Shipping process great!!
Exclusive and excellent products
The postage was brilliant too
They gave time the correct sizing details, much better and easier to deal with than vestiare collective
I will definitely be buying again and again
Had only one experience and I was happy with my purchase. However, I wish there were more explanation about the dress like the spot in front pf the dress
Great service resulting in me being the owner of a lovely MARNI handbag.
I must admit I was skeptical - reluctant to use an overseas online site selling secondhand designer handbags! Decided to 'give them a go' during the sale (less money lost if dodgy), after reading the background profile, reviews and noting the location. It was good to have the Singapore Dollar price automatically converted to $AU for each bag on the site and a zero shipping fee (built into the price), so there were no 'hidden extras' at the checkout. The bag was very well packaged, exactly as described and delivered more quickly than I was expecting.
Excellent. Unbelievably quick delivery and great response time to enquiries.
Wonderful service, they were very understanding and it shows that they put the consumers' needs first. I love the curation of products too - there are many other preloved luxury resellers in Singapore so the trick is really in getting good stuff, which The Fifth Collection does. (I find generally though that the sizes tend to be quite small...)
Item was delivered promptly, excellently packaged and exactly as described
Love this website. :)
Excellent customer service
Good quality products
Very responsive to inquiries
Everything went smoothly and delivery was quick. I am so happy with the item with this price. I would like to use your service again.
Thank you.
Although I returned my purchase (the shoes were a bit too small), the responsiveness of the Fifth Collection staff was excellent and the free international returns was a great service. Would definitely buy again.
Item I purchased was not described accurately and had stains and flaws. It was final sale and customer service has not responded to my concerns.
Super good collection with fair price, fast and responsive customer service. Love it
I was lucky I got this Gucci wallet at a bargain price and tje shipping was fast. Very inlressed!
1. The shoes arrived with a defective heel
2. The price increase too much for customs duties and charges
Great experience, fast shipping. I'm really happy with my top! Hope to shop again in the future.
I am overall pretty happy with my shopping experience. However have to say that the presentation of the item was slightly disappointing. A ribbon and a little 'thank you' card would go a long way and add a little luxury shopping experience. That is exactly one of the reasons why we shop at luxury boutiques - the experience!
Just realized after my recent purchase that there was a 5.3% add-on when using different payment method, aside from PayNow, which is I'm not eligible as I'm outside Singapore. Disappointed to see that prices on my watchlist have also increased.
Super quick shipment. Professionally wrapped and item as described. Great value for an authentic pair of Hermes sneakers. Will definitely not hesitate to repurchase again.
The bag arrived and was in perfect condition as stated in the description. Packaging was excellent. Arrived pretty quickly, only a slight delay due to weather and large volumes of packages arriving through specific terminal. I did not have to pay any extra customs, which I was super happy about. Overall, I’m very happy with the bag, as I had been looking for this specific one for months!
Exactly as described, quick delivery! Very happy with my purchase, will buy again!