SkipTheDishes

Ordered late night food. Long story short, had to wait for at least 40mins. My phone was on silent and was keeping track through the tracking order map on my PC. All of a sudden it has been delivered. As soon as I come out I do not see the driver. I see the footsteps on my driveway because it just had snow. Looked for the food and I did not find it. Tried to call but could not reach the number. Driver said it was delivered but it was no where to be found. The last location of the driver was at the restaurant. Either skip has to do better with that live tracker or make sure that drivers leave the food by the door. I spoke with " Lovepreet k4 " service person through chat and was very rude. Only refunded as credits what the total amount was. I tried to reason out the situation but the person leave the chat. What kind of customer service is that.
Anyways.. I have had more issues with skip before but this is what really triggered me to write a review. DO NOT USE SKIP!

I think my driver just stole my meal?? I haf food and alcohol. I was outside thirty seconds after i received the two minutes out text. I waited for five minutes. Went back inside to grab my phone. Called the driver. They said they were waiting outside but it couldnt have been for long?? He said he was on another route and it would be awhile. Its been 20 minutes? He said skip the dishes advised him to do this? I was outside the whole time. Hw confirmed the address??

Skip the dishes? More like Skip the meal all together.. Absolutely terrible company. They do not care about the customer what so ever. 25 minutes with customer service trying to get an order placed, finally gets accepted by the Resto. Then an hour ten later they cancel my order due to “no couriers available”. Right away I call the resto to see if I can just pick it up, they tell me it’s been thrown in the garbage. 80$ worth of sushi, in the garbage. Best part, Skip even offers a pickup option, but nobody thought it might be an idea to call me and see if I could pick it up. They offered no compensation at all and tried to give me a refund in “skip credits”. This company is a joke.

This company always make mistake with my delivery and then after their want to act like is the costumer fault I don’t like when people stole my money

Reference Order #388432378
On the evening of Feb. 21st, I ordered what I thought was a very basic fried rice and hard to mess up. Hard to screw up right? Wrong. It was awful. Charged $14.95 for rice, a few peas and raw carrot. Delivery and tip brought it to $22.95. I contacted Skip the Dish customer service and got the royal run around. Would only credit me $7.95, citing problems because of Covid, AND get this, they had to protect their corporate relationship with restaurants. I then reviewed the restaurant, and many negative reviews going back to 2014! No Covid then. I also pointed out to them that they had a responsibility to customers. I called the restaurant, Broadway Chinese Food, Vancouver, BC. The woman was EXTREMELY rude, said they"d be in business 30 years and it was my problem! I did email Skip The Dishes with full details but no reply. All things considered, if they were an ethical company, they should give me a full refund. They are a big part of the problem and will NEVER use them again. This restaurant has been getting away with this for years and Skip The Dishes is complicit. It's ALL about the money.

Imagine ordering mcdonalds that's 5 minutes away and the delivery driver picked up the order and delivered it after 39 minutes and when I complained to skip telling them all the food is completely cold they said there gonna give me back a refund of 10 dollars what a joke half eaten fries also

My son went to use a coupon and they wouldn’t validate it. Told him he could get credit next time at a lower amount
My review would be 0