20 customer reviews of valvesonline.com.au
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Process Systems Rating
Based on 20 reviews from Process Systems customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Good service just difficult to buy parts online sometimes without seeing part needed, had to return wrong part sent out but otherwise good company to deal with.
The website was easy to navigate. I found the product that I wanted at a good price and with free shipping. It shipped promptly and arrived well packed and in good order.
Excellent company full of knowledge. Sent them a photo of a broken old ripped up hose. They were able to identify and provide a good price for a perfect fit. Been back a few times will do again.
I have been dealing with Scott Christie and he has been exceptionally helpful and solve many problems for me with my pneumatic controls. I really appreciate the help and the service
Helpful on the phone, answering technical questions confidently and properly, quickly responded to the on line order. Tracking rhe deliveryvwas easy. Goods arrived in perfect order packed exceptionally well,
Some basic literature or an installation guide with the goods would have been more convenient than having to waste time researching it.
Delivery was very prompt
50mm butterfly valve air activated with electric control easy to set up and work well.Air pressure needs to be high to ensure they open as required
I live in WA but received very fast service and excellent customer care, slight mix up with one of my orders and sorted out straight away. Very pleased I have found this resource.
Process Systems seems to have an excellent invoice/statement system. Also, I like how the pictures of the products ordered appear on confirmation. I have never had to call them for queries. Easy to Deal with.
Stacey - Accounts
Absolutely brilliant. I had an unique problem which I thought an irrigation store could handle. Wrong. After a quick google search I found this company, rang them and there were able to advise me and had the product to suit. Fantastic
They were fantastic to deal with, great service from sales through to pick up.
will have no problem in using their services again and will try to use them a lot more.
Any time I've called to enquire about the functions, capabilities, and suitability of different types of valves, I've always had a great response with an excellent result.
Thank you.
Very good service and great products, They are only too happy to help with orders even if they are out of stock, they will send you a replacement item at no extra cost.
I ordered a roll of fuel line tubing for a car project here in Canada. The ordering process was easy and the delivery time was fantastic. I am very pleased with my experience with Process Systems.
I can not recommended process systems enough, there prices are great and dispatch is second to none. I know when I order something from them i will have it the next day. Great website and easy to use.
Walked in off the street, found the counter sales door, was served by Sven - all I can say is WOW, what great service!! The parts I needed were in stock and Sven was able to communicate some very valuable advice to assist selection and installation. Thanks to the team at Process Systems.
Picked up a stainless needle valve. Very competitively priced with a super solid feel with no wiggles or leaks. Loved that it was seated with PTFE too. The tap feels a little stiff but I have no others to compare it too so that could be normal. Can't fault it.
With a simple purchasing portal and excellent customer service, this is the best place to go for fittings, valves, and accessories. As an OEM and Systems Integrator, I rely heavily on companies like Process Systems.
Been dealing with Process Systems for years now and give them my highest recommendations. My clients were over the moon with the prices and top quality actuators. Due to the savings that I passed on instead of sticking it to my customers, I have more work in the earth moving businesses than I can handle. Process Systems have everything I need to keep the liquid flowing and the gauges & tools needed for testing. Their stock is massive and amazing.
Process Systems are always prompt in replying to enquiries and their delivery times are fantastic. Their technical advice and knowledge is always very helpful.
Great after sales support. I wasnt quite sure if what I was doing was correct and the team sorted it out for me over the phone. Valve works great now. 5 stars here