3 customer reviews of phones2pounds.co.uk
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Phones2Pounds Rating
Based on 3 reviews from Phones2Pounds customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
Overall satisfaction rating ▼
YOU SHOULD AVOID THIS COMPANY AT ALL COSTS!!!
This is why:
- they quoted the highest amount of all the companies but then knocked £70 off because there were “scratches on the screen”. This phone was kept in a case with a screen protector on the entire time so there definitely was not any scratches.
- once I had managed to get them to raise the price up to what another company were offering they took 10 days to send me the money. I had to chase them multiple times asking where the money was.
- their phone lines aren’t running so was depending completely on emails which they were slow to respond to (but were very quick to respond when I was arguing the price with them)
Overall this company offers the best price but makes up fake reasons to knock the price down so realistically don’t offer the best price at all. Then their claim of paying out the same day they receive the phone is a complete lie as well. 10 days later I have finally received my money but much less than anticipated and it took a lot of effort to chase them down and get them to send it.
** SCAMMERS ** I received an offer of 252 pounds for my nearly new condition samsung smartphone, upon sending them I have received a reply saying ,the price quoted to me was a website error, and they send me a following email. Really appalled by the experience. So this should be avoid by all cost
Amazing service, everything was explained clearly and the packaging I sent my phone off in was high quality! I received my payment very quickly too! Thank you :)