Parcel2Go

Definitely not recommended
Definitely not recommended
Several previous parcels are lost
Several unhelpful customer service who chat to probably a handful of customers at the same setting after wasting more than half an hour and only exchanging few words and being on hold talking to myself,
Filing a search by the courier after an hour of chatting
Then to request a claim from p2g , after 2 weeks of discussions, they requested Several documents to be able to get any claim for even half of the cost of the parcel.
Another ....up, they transferred me to the wrong department and I should have been transferred to claims.
Several documents have to be submitted.
Lots of time wasted
Update
Now I was told the initially p2g message is incorrect and I should wait for another week

Parcel returned twice,no explanation and no one gets back to you when they say they are going to,very frustrating,normally pretty good this company but on this occasion have let me down.
P2G100187590

Horrible services: you pay for an insured shipping, when their selected delivery company loses it they don't investigate. After asking tonnes of documents they may offer you a refund below what you have actually paid for. This is a fraud

One of the worst experiences ever shipping to Europe. The labels were not included, delays in the delivery, items damaged and extra charges at customs. Nobody you can talk to at the company besides the chat, and very little compensation offered at the end of so many back/forths. Never again.

Avoid this businesses at all costs - seriously pay the difference and use a proper courier - they just lie and lie and lie - P2G96812652 - have been trying to send a package to Spain since NOVEMBER and it’s just lie and lie after lie - I was clearly offered a refund for this when it was rebooked on on 16th Feb it was clearly and blatantly offered if a rebook or a full refund within a few days - this is clear on the chat transcript - I am now being told that a refund has been rejected! I can’t tell you how mad I am with you and how much time I have wasted - this is not even going down the 3 days I wasted waiting for UPS to pick up the rebook - just don’t deal with this company - it’s just lies all the way and no proper contact as it’s though Live Chat - AVOID AVOID AVOID -
04:11:47 PM [Ian Digby] Ok - cancel it and rebook
04:12:05 PM [Leah S]
There are two ways we can refund your order for you.
Refund your Parcel2Go.com PrePay account. This would be credited to your account within 1-2 working days.
Refund back to the original source of payment. This can take approximately 5-7 working days.
Could you please confirm how you would prefer to be refunded? Further information about PrePay can be found here.

Worst company I have ever dealt with for reliability. Paid to have three parcels returned and twice this week they have failed to collect costing us £300 for failure to return in time and the £42 we paid for collection. Never use this sloppy company

Very BAD Company !!!
Very BAD Company !!!! Better you pay extra pounds and stick with other companies. if not
You will REGRET later !!!!!!
1) The customer catch Don't know what they are doing. Repeat the question again and again.
2)If you are very lucky your parcel will arrive in time cheaper price.
3) After 12 days They collected the parcel because of the way Parcel2 go works.