Evelo Electric Bicycles

This is the best company imaginable: great product, good service, saving the planet. If my bike were a dude, I'd marry it. I love it so much.

My experience has been most pleasant and beneficial. After the first mile, I have had nothing but pleasant experiences. I now have ridden my Luna over 80 miles and every minute has been very pleasant from the moment I leave my residence. I get 40 miles to a charge and the battery Is fully charged after several hours of recharging. The Luna performs to perfection. I couldn't be more pleased. I am 85 plus years old and would recommend anyone to consider riding a bike for a pleasant form of exercise. When you get tired, turn on the electricity and enjoy the view. "Try it, you will like it".

The interest of electric bikes is of great wonder, especially thanks to the ambassadors of Tim & Polly Murray. I especially like the $100 off coupon for test driving one of their electric bikes. It was especially important to me that I got the feel for the Evelo brand before purchasing one.

Great! every question I had was answered in a timely manor, weather via e-mail or in person on the phone. My Evelo arrived on time and in good shape, assembly was as stated and the on line instructions were helpful. On inspection I found everything of the highest quality, fit and finish are excellent.

In researching ebikes I looked for certain features and benefits in a bike. I went to a brick and mortar store I had experience with and saw bikes i could consider, but Evelo Electric Bicycles did not have everything i was looking for. I literally stumbled on evelo on line. I am not a traditional on line shopper. I prefer to touch and feel product I am looking for so even considering purchasing a bike on line was a major deviation in approach for me. Particularly a bike, which normally you would want to ride prior to purchasing. I did my due diligence and try as I might, I could not find a bad review to read. The customer service reviews were through the roof. The product reviews were excellent as well. It was almost not to be believed. "No bad reviews". So I took the plunge and ordered the Aries. A day later I was called by customer service to question my choice as they felt the bike might be a bit too large for me. Who does that? We discussed my size and the bike's measurements and moved forward with the order. I received the bike after a week or so and had no problems with assembly, watching the tutorial several times. After assembly i had several minor issues/questions. Each time I reached out I was responded to quickly and almost all times the response came with clear direction and photos showing me what to do. I rode the bike back and forth to work (40 miles) about a week ago. it was a pleasure and performed as expected. From the hub motor, to the extended range battery, to the nuvinci shifter (pretty diesel) this bike rocks. It probably is a tad too big for easy dismount, but i'm getting use to it. I'll also probably replace the seat for something a little more comfortable, but the bike is built like a tank and built too last. Having my own business with 25+ employees I try to instill the Nordstrom customer service mentality in my people. Customers come first. i might have to rethink my mantra and say "evelo" customer service. My hat's off to you folks in every way
you've got it going on. Continued success
Art

I researched all electric bikes on the internet. After seeing the Evelo website I became interested and contacted Customer service on which bike is best for me, safety issues, technical issues and locking issues. In each case I received a prompt and comprehensive reply, each of which was important in my decision making. I came to the conclusion that the Evelo had the features I wanted, was made in the U.S., had the right price and had a return policy if I didn't like the product.
Upon receipt, the assembly was relatively straight forward and I have been enjoying the bike ever since.
My 58 year old son, who is a lifelong bike enthusiast, visited last week and I had to pry the Evelo bike away from him - he loved it.

Evelo stood by me when Evelo Electric Bicycles had no obligation to...how can you beat a Company like that. There are more and more electric bike out there for sale...some claim to be better. I know how The Evelo Company acts...I'll stick with them...good luck with the other Company's

I had to become a bike owner with the loss of my car. It was incredibly comforting to have a team behind my purchase, no tax and free deliverey. Very supportive, high quality product and company.

I have greatly enjoyed my Evelo Aurora Electric Bicycle. It is superbly manufactured and has allowed this senior citizen to again enjoy the pleasures of biking.

I am the proud owner of a new Luna EVELO bike. It is very well-built and delivers on all promises made by the company. The customer service promptly answered all my questions. I have had many positive praises from my neighbors.