Evans Halshaw

Hi firstly l would say a big thank you to Stefan my car was delivered yesterday from hull to Bristol.everything Stefan had described about the car was more than correct any questions I had was answered straight away no hidden surprises car was perfect cleaned inside and out!thanks again Stefan for being honest and reliable and answering all my questions 👍👍👍👍👍👍👍

Burnley Branch, bought a Ford Focus, happy with the purchase a number of years ago. The gripe is with the communication from the garage when I had the car in when it lost power. It turned out the timing belt had gone and needed a new engine. It took 5 Weeks to diagnose the problem apparently using their best mechanic on diagnostics who had 40 to 50 years experience dependant on who answered the phone. The car has less than 60k on the clock. As I said it was lack of communication on the progress that was annoying, when asked to keep me informed it was not forthcoming. To compound matters when I sent a recovery wagon to pick up my car he was told a payment for the diagnostics was outstanding. It wasn't, I had an email thanking me for payment prior. Again lack of communication from the accounts department to the branch. Who bears the cost of re sending the recovery wagon. Guess!!!!!! Unfortunately this has left a bad impression on this branch and has put me off purchasing a future car from Evans Halshaw.

Told to take 24 month pcp I agreed signed given no paperwork turns out 36 month deal .marks in car when pick up trued to ask for car to be put right but told il blacklisted as I have complained

Gary Brown. Excellent at his job.

Couldn't ask for a more friendly efficient sales rep . I was selling my car to Evans halshaw tonight. They bought my car for what I was asking for it. Not only that the salesman drove me home. Didn't expect that. Thanks very much.👍🏻👍🏻👍🏻 I won't be going to macklin or Arnold any more.

I purchased a Dacia Sandero Stepway from Evans Halshaw Renault in Sighthill Edinburgh. I received impeccable customer service from Euan Rae.

Helped by Joe Carr today with the purchase of my car , excellent service , nice and easy to deal with , Recommended

Collected my new Renault Arkana today, delighted that it met with all my expectations.
Excellent customer service from sales team as usual.

Still waiting for a refund of over £14000 it is over 1 week now

I had my car serviced and MoT done at Evanshalshaw, Wakefield for the first time yesterday (16/03/22), could not have been happier with the service received.
I needed to change the planned service date due to an error on my part, after speaking with Martin on the front deck he assured me it could be sorted ASAP and so it was, brilliant, thanks Martin, top man, top 5* service.

I needed the Security codes.
When I visited them the first time, a lady told me that she needs the V5 and ID to proof it's mine.
When I brought the requested documents a man told me that they need a photo of the car in there workshop! That's weird and unprofessional.
Thank you Evans Hashaw for your useless services

Please do not buy off these cowboys bought a car online had the dealer ring me and try and charge me another 1k on top no customer service number waste of time and effort a wouldn't even bother

Bought a used Ford Focus from them and they've lied about everything with the car! firstly i was told full service history and that it would be serviced before delivery, first thing i checked when the car came was fluids and i'm gobsmacked...window wash had a tiny bit of water in they couldn't even be bothered to use proper screen wash in freezing nights, oil was mucky and below minimum, coolant was below minimum. Checked my "full service history" and its last service was 42k miles and the car is now on 74k miles, yep 30k miles since its last service!
The cheap alloy paint they throw on just came off with a wash, interior had previous owner junk under seats etc and the car turned up as if they had it parked under a tree for 6 months. After not even a day of ownership the automatic gearbox started slipping until completely losing drive on a dual carriageway! they had my car almost a full month and also carried out other work on the car i didn't authorise like parts to do with steering, car left with lovely steering i could turn corners with one finger, got it back and needed both arms to turn a corner! turns out they didn't even do the job right but before admitting it was an issue they tried to tell me its how a Ford Focus steering is meant to be!
Now owned the car for three months, horn just packed up, had to replace all three wipers as they smudged screen, both headlight bulbs needed replacing as they gave off about as much light as a candle, gearbox is starting to pack up again after they only fixed it 3 months ago.
Do not buy a car from these people! they do not check anything and only rely on previous owners to tell the truth, they dont clean the cars or test drive them and will happily send a delivery guy down to you to hand you the keys to a broken car!

Fantastic customer service from Ben Hince - I am a repeat Evans Halshaw / Ford…
I am a repeat Evans Halshaw / Ford customer and once again I have experienced a fantastic customer service from Ben Hince. Ben always goes above and beyond and nothing is too much trouble. Ben is very friendly and sincere and does exactly what he says he will. Marc Nowland