EE

Shocking service from day 1. Been trying to sort things out and raised issues even during my 14 day cooling off period. No o e gets back to you. Raised a complaint and advised omaints manager will call you back between 48-72 hours. We'll 108 plus hours later and STILL NO call back. They say it will cost me £500 to terminate my contract. Yeah right got all the email trails so off to thr ombudsmen I go.

The worst. Keep charging me for my free text messages, calls and allowances when it is included. Every single month. Awful terrible customer service. Last one a girl called Bryony.

Absolutely Disgusting Customer Service --- Full loads of liars in sales team .. Third world country customer service is much better than EE SH*T.

All I can say is this company is full of sweet talk liars. After cancelling my contract which they said it will be cancelled from next month but it’s been two months still taking money from my account and when I called them they said it’s not cancelled all they can say now is we are sorry. What a joke. No more ee it’s rubbish

What can I say...I have been with T-Mobile for years when EE took over...and things has started to change.
Recently decided to change the contract and move my business number from another network to EE due to what seems to be better deal, cut story short a month later I'm going back to Three even though I'll have to pay off 12 months contract, it's worth it (I'll be moving my other number as well)
Customer service from years ago has changed in to absolutely awful experience, all they seems interested with is sell more rubbish, network connection isn't great as a matter of fact it does not work abroad as promised when signing the contract (this was crucial for my business).
EE seems to turn in to a banch of crooks and typical salesman who's job is not a customer service anymore but selling new, unwanted products (not that I bought anything extra).
Shame on you EE! Good luck with your business, your future does not seems to be bright if you carry on like this.