5 customer reviews of easylifegroup.com
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Easylife Group Rating
Based on 5 reviews from Easylife Group customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
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Address: Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.
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Total fraud.
Only giving one star because zero is not an option.
Never give these scam artists any bank details - they’ll rob you.
DO NOT EVER ORDER FROM THIS COMPANY. Once they have your name, address and credit / debit card details, one can find that one is "enrolled" into a motoring club, book club and more, all of which you have no idea of being subscribed to. They WILL take money from your bank account for all of these "services" without you knowing anything about it. Trying to get through to their customer service line to cancel these "subscriptions" is impossible. If you have given them your debit / credit card details cancel the cards IMMEDIATELY. Contact your bank and put a block on all their companies. Beware their other "companies" like Perks, PersonalChoice, PremierOffers. They also call you on the phone with more "offers" Block them.
Fraudulent marketing scam.
They target elderly people. Connect Worldwide get their most data from Easylife, their "sister company" and most of the people called never consented to their data being shared. Many of them are called multiple times even after asking for their data being removed. They changed their script so that Easylife is only mentioned quickly at the end of the script as most Easylife clients would complain about being sold poor quality products, being called constantly by pushy salespeople and being charged for subscriptions they never agreed to.
They push their employees to get sign ups by offering them entries into prize draws if they hit certain targets. Most will work through their breaks to get into the draws. Many will also use immoral tactics to get the clients to agree to their useless, overpriced subscription with a redeemable cash back voucher which they will ever get or never be able to redeem. It is sad to see companies making millions by taking advantage of elderly people and get away with it for years. Avoid Easylife and any Rewards clubs at all cost. Ask the agents their full names and which company they work for and see their reaction. Tell them to remove your data from their system and if the calk back, they have breached GDPR and it could be seen as harassment.
My mother was ripped off by this company a year back.. so you can imagine my family's suprise when we heard from one of my nieces that she had gotten a new job with Connect Worldwide at the Easy Life Catalogue!!! Easy life group are a client of Connect Worldwide Services in Bristol. They hire CWS to sell their rewards clubs, garden clubs, motor clubs schemes etc... The agents at CWS call up the elderly and vulnerable customers offering them a voucher to save money off their groceries at supermarkets however hardly highlight the fact they are automatically enrolling them in the club after the trial. Agents are told not to say this, but rather, you can cancel at anytime during your trial . All the important information is read in the recap at the end of the call and they rush through it at a speed they are well aware the elderly person can't keep up or understand..... They sell it like it's just the voucher and opportunity to look at the promotion however they are well aware of the tactics they use to get the customer to say "oh lovely thank you!". Without actually knowing what's going on.... Most customers don't even receive anything in the post (on purpose).. because the company know many won't realise or forget completely about it. Also they may send it very late so you receive it at the end of the 20days giving you no time to cancel.., they are charged P&P, yearly membership fee.. and puzzle book monthly £18 ( if they managed to trick you with the double sale as well) .. not a scam but very scammy how it's done. Ripping off elderly people without a care in the world.. 20% of customers receive the offers. The rest are scammed out of their money. The amount of money CWS & Easylife make in just a week from pensioners banks accounts is a ridiculous amount too high to even imagine. They pay their employees at CWS £10-£12/ph and then get rid of them a few months later and employ new people for the role.. a tactic they use to keep their employees fresh and unaware of what is going on, so that no questions are asked. They are VERY good at what they do! It is appalling! They also have recently started to not mention anything about easylife to customers over the phone just because they know everyone doesn't like Easylife calling them.. ..another tactic.. .. so now everybody can blame the Rewards Club and not the actually people responsible. The Rewards Club is run and controlled by CWWS who are employed by Easylife. Easy. The staff are forced to get a high number of sales and if not they are dismissed. My niece mentioned she'd had to leave her conscience and sympathy at home while working here.