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10 customer reviews of doba.com

HORRIBLE
Cancled my account over a year ago and got charged 1080 dollars today for a subscription renewal! Now waiting for them to call me back to get my refund! Such a hassle and waste of time! After I canceled my account the first time I got a message that someone purchased something off of my no longer active account so I had to call them once more to cancel YET AGAIN then this happens today! Like get it together Doba! Stop taking people's money who cancel there accounts! Thinking about canceling this card and getting a new one so this will end! I'm tired of it! Oh and I Just got my email that I canceled my account! Yeah for the 3rd time now!

Horrible Company
Doba charged me with unauthorized charges and would not refund me after making my account go negative do not use.

DOBA PROCESS 5 ILLEGAL TRANSACTIONS IN MY BANK ACCOUNT.
I authorized doba to process 3 payment of $500 for 3 months. Once Doba receive my first payment of $500. Dollars everything when down hill. Their customer service sucks and they never call you back or respond to your emails so I decided not to place the funds in my account so they would call me. Since Doba was not able to process the $500.00 they decided to take matters in their own hands and charge my account 5 times with multiple transactions illegally with out my consent just to get the money throwing my account on negative $675.00 which includes the $500. Plus $165.00 in overdraft fees. Once they got my money I never heard from them again. I have try calling and sending them emails and no respond.
I have proof of the transactions and the emails. I file a complaint with consumer financial protection bureau and will be filing another one with the state Attorney and better business bureau. I will be posting them on Rip off Alert and even going to the extreme of making a you tube video making everyone aware on how they are scamming people and giving them false promises. Please do your research before signing up cause I will promise you, you will not be happy. If someone post a positive review believe it's bull$#*!. They have people in their company posting a positive review after you post a bad one.

Teribble rip off merchants
Do not sign up for this site, you will regret it. Stole 100 bucks off me and have nof replyied to any econtact

Horrible
Horrible I have looked and looked can't find product to sell where I can make a profit. I maybe a beginner but I know how to count. I can't find product to make more than a dollar or two that is not a business!

No protection for dropshippers
I have had issues with two drop shipping businesses on Doba. I can not get anyone from DOBA to to help me resolve any issues. I feel there is no protection to any of us who use their service. I tried using the messenger and sending a direct email to my rep. I had to refund multiple orders for my customers because of slow shipping- even from US based businesses'. Doba claim to ship in 2-3 days and somethings I waited weeks, on I am on a month. I am going to be out of $300 bucks because I likely will not get my refund.

Crooks
Be aware of this people Doba will steal from who ever is around. The Better Business Board should do something. Also FTA will be advice of their malpractices. A bunch of crooks.

Run... Run FAST
Worst company... probably on the face of the earth. Doba do and say whatever they need to to get your business. Then when you are having problems with their data feed with another service since signup, they just keep refreshing that service with profile. Then you try to get your shopping cart solution to try to help and they don't respond to them for weeks. And the only troubleshooting they do is add the shipping carts service into my profile. They only thing they know how to do. But this time they deleted the inventory list that took you days to prepare.

Their response was nothing more we can do. I will just have to do it the old fashioned way with the uploading csv file and blamed the shopping chart provider.

There is a reason I chose to go the way I did. Because of medical issues I endure. Uploading csv. Is not a tolerant option.

When I asked why I wasn't warned that it wasnt unexpected for customers to have problems with the data feed when I signed up, I was told because it doesn't happen to everyone.

Well, when it did start happening to me, I should have been immediately told. Not over a month later.

They think they can hide behind "well you only have 3 days to cancel". Whitney is going to learn a little about the law and contracts when it comes to customer deception.

Not happy with the products... we will see how cancellation goes.
I did the free trial and it only shows you a few of the suppliers, the others say you must upgrade to see. So, I cancelled since I wasn't given the info I was seeking. I was contacted via the phone by a guy who convinced me to stay. When I told him it would be a week or more before I could afford the "SPECIAL PROMOTION" he got authorization from his supervisor (?) to allow me to pay $50 now and the balance next week. ($175 for 4 months of Advanced Plus - you know, the unadvertised membership level.)

So, I did it. As I am looking through the products I can see (even w/ advanced plus I cant see them all) I realize that not only are a lot of the products not desirable, but Doba are WAY over priced. I could never make money with this.

While i am researching I look up a product on Google and find the website for the supplier. I compared no less than 10 items with exact match item / UPC's. In every instance they were AT lease 50% higher on DOBA. WTH? The more I researched the more mad I got. (i just completed the transaction on 8/29 - sent cancellation email on 8/30)

I went to their Terms and Conditions and found this: For Doba Memberships purchased over the phone: YOU, THE BUYER, MAY CANCEL THIS CONTRACT AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THE TRANSACTION OR RECEIPT OF THE PRODUCT, WHICHEVER IS LATER. All requests must be in writing or email, and must be postmarked or electronically date stamped within the cancellation period. All requests for cancellation must be sent via email to Customer Support or traditional mail to 3401 N Thanksgiving Way Suite 150 Lehi, UT 84043. ----

Lucy for me I did it on the phone via voice call and text. I have sent them 3 emails cancelling. I have also told them they are no longer authorized to charge any card associated with my account. As with most places you can't CC yourself on the email, but I have screen shots and actual videos of me sending it.

I am sick of people trying to scam people. When we decide to resell we want to be successful not screwed over.

It's Labor Day weekend so I doubt I hear back before Tuesday. If I don't hear back by Tuesday, I will call and hold all day if I need to... and I will go to the bank and cancel my card and if somehow they charge it i will file a report and complaints with FTC and the IC3 (internet crime complaint center).

I feel foolish for falling for their sales pitch. My husband is an attorney, I know better... but lesson learned.

Asked how much I had and tried to take it all.
I just got off the phone with a woman who said she was a supervisor. One of the first questions she asked was how much money I had. I told her at a stretch I could get $300. So she explained their services and said her supervisor authorized her to sell me 6 months of the second tier down for how much? $300. Wow what a coincidence! I told her I wasn't going to spend every cent I had on it and she tried to talk me into going into debt! If I said I had $700 she would have said it cost $700. I should have told her I had $8.32. Haha

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Based on 10 reviews from Doba customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
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