20 customer reviews of cosmeticsnow.com.au
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Cosmetics Now Rating
Based on 20 reviews from Cosmetics Now customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.
We provide as many options as possible to buy both current popular products and hard to find niche products.
We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.
Address: Level 1 - 6 Redwood Drive
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The shipment came fast but one of the Conditioner containers came slightly open so the contents was lost.
I have an issue with an item that is defective and have tried twice to email but without response.
I found a Australian company that stocks a product I use.
Delivered as Promised. It’s the genuine article and I know because I’ve been using Youngblood cosmetics for at least 15 years. Shipping was free and even though it was coming from Australia to Canada the packaging was in excellent condition. I was able to track the parcel every step of the way and it did get stuck in a few places like customs but once it was cleared it made good headway. Of course, it took a little longer to arrive because of the distance but that is to be expected. The item I ordered was out of stock at my local supplier so I’m very pleased to have my favourite face makeup once again. This company is genuine contrary to some reviews I’ve read. I would have no problems ordering from them again. Just give them time to get to you if you are ordering from North America.
Don’t charge people fur expedited delivery and then not meet the day. Don’t make people think you are located in the US when you are really in China !!!
Website easy to navigate. Also easy to order and goods arrived in good time and condition.
Thank the little baby Jesus for Cosmetics Now! The Elta MD tinted moisturizer that i needed wasn’t available in Canada, and the shipped it within a week! So thankful! Will order again from this great company!
Great product and sooo easy. I use to buy from strawberrynet but always had issues, much better to buy locally. Arrive so quickly thank you
very much improved
- accurate stock status
- speed of processing
- shipment a lot faster
- detailed and accurate tracking information
It's one star because we had to pick the products and pay taxes of 685 baht at the post office. So we won't shop here again.
Very happy with my purchase and will be shopping with Cosmetics Now in the future.
Excellent products, very quick processing and delivery every time!
Loved the speed of delivery! Loved the competitive price! That's why I'll be back! :)
Efficient delivery of product and well packaged. This is my third or fourth order from Cosmetics Now, very good experience ordering through the website each time. Has become a trusted seller to me.
My perfume arrived as expected in perfect condition. It is a fuss free streamlined process with information updates. Would not hesitate to buy from Cosmetics Now again.
Excellent products, excellent customer service and outstanding delivery.
I ordered my items on January 27th. I have repeatedly been checking on my shipment and keep being told it’s coming. Keep getting different tracking numbers. It’s been over 5 weeks now. I keep asking specifically where the package is and kept being sent tracking numbers and the tracking numbers tell me diff tho gs. I ask specifically where my package is and still just get sent tracking numbers. I think your company is likely a scam. 5 weeks and still waiting to get a small package!
never receive my order and after repeating asking for, never received a refund
Good communication from post-order through to delivery. Delivery time was 7 days.
Great website that offers a great variety of products with detailed information about their products. Best of all super fast delivery.