20 customer reviews of cloudious9.com
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Cloudious9 Rating
Based on 20 reviews from Cloudious9 customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Excellent customer service! I'm enjoying my purchase😊
Just replaced my Atomic9 with a new one, as my old one had been "rode hard and put away wet" a few too many times. The new one has the same features that attracted me initially, and also addressed the two minor complaints I had: The LED signal light is now sufficient;y bright to be visible outdoors and the heating time is now under one minute. Good job Cloudious9!!
Items as described, communication status informed me on how long to expect arrival of my purchases.
Next on agenda will be trial run on my Hydrology9 NX ! Will have to wait until the weekend.
Love the product, I've bought 3 so far. The first 2 units seemed to stop charging for me so fingers crossed on the third. Definitely something I like to keep in the arsenal.
The site itself is great. It’s easy to find things and get information on all your products . The product itself I’m not that happy with. I bought the new vaporizer and I just don’t love it like I thought I would. The shovel to help scoop stuff in is terrible and loose and doesn’t work very well. The power button is in a terrible spot and hard to press quickly to turn on. 1-5 scale on this piece I give it a 2
Shipment was fast and on time
Game changing device in terms ease of use and versatility.
This is my second purchase; I got 2 great years of use out of the first, still working, just wanted a fresh one. Will keep my old one as backup. Will buy another in 2 years, if needed!
Awsome vape and arrived fast.
I love the product. I have purchased 4 over the course of the last few years. IMO it is the best dry herb vaporizer on the market. It's sleek& compact design makes it amazing. The only issue I have is that they should be using metal for the hinge instead of plastic as that is where mine always breaks years later down the road.
First off, I have to say your product is amazing. My wife used it the same day it arrived for her post covid medical needs and it made a world of difference for her. The problem is we are not financially stable to make this purchase, I wanted to split the charges on 2 difference cards but I could not. And I would have appreciated it if the "forthosewhoserve" discount could have been added, since the extra $30 off would help since my wife is loosing her job and will be a 100% disabled ex police officer.
I love my Cloudious vapes! When I have had any problem with my equipment I've gotten great support, consistently.
Highly recommend.
Surprisingly great product! One of the highest quality, polished and enjoyable products. Smoke is very cool, and the device works effortlessly. Holding the device - "it just fits". Cloudious9 has made a standard type product - exceptional. Very well done. Also - customer service went above and beyond to address and quickly respond to questions and a problem I encountered, shipping out a replacement seal the same day.
doesn't work, don't care why
While the small design and simple controls are nice, the battery life of the Atomic9 is bad. It takes a long time to fully charge, and dies after 4 uses. This is has been the case since the vaporizer was taken out of its packaging.
This is a good starter vape, but I will likely upgrading to a better vape in the near future, as I need something that better fits my needs.
short and sweet is flower pod doesn't work extract may work but thought this was my go to flower bubbler but doesn't work
Wonderful device. Effective, thoughtful, sleek. Proud to own.
Just check it out yourself...then make your decision...
We purchased an Atomic 9 on vacation last December in Denver. My wife dropped and broke the top off. She called Cloudious9 and they replaced. No hassles! I purchased a second Atomic 9 recently for a back up. With this type of customer service and a quality product, I expect we will be long time customers.
Kick ass! So far, these guys are as responsive and helpful as any company I’ve dealt with in this
Wild Canna-centric community!
Cool, innovative, and stand by their product. My most recent purchase was simply for the concentrate chamber, but in general the NX is a killer piece of kit. It just feels GOOD!
So far no complaints!
(Dabs however, may be too much for me!)