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Carrolls Irish Gifts

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Reviews Carrolls Irish Gifts

20 customer reviews of carrollsirishgifts.com

We had purchased gifts for our grandkids at Carrolls while on vacation in Ireland. One of the shirts was too small and we were beyond thrilled to learn that Carrolls has a web site and ships to the U.S.! We were able to order and receive the correct sized shirt! My wife wishes she had tried on sweaters while in Ireland so that she could order and have them shipped home. We hadn't left enough room in our suitcases for everything we would have liked to purchase! Carrolls had/has such a great selection of authentic Ireland goods, we were impressed!

Contrary to their usual, Carrolls this time delivered substandard: the chopping board was scratched (we bought an identical one before and it was perfect), the cups were not individually wrapped for shipping, they did no break in transit but I wanted to bring them with me abroad to somebody as a gift. Previously I bought the same cups and they were individually wrapped. I won't be buying in this shop again.

I love the high quality of your products. You have a vast, vast selection of products.
The shipping component is efficient and painless.I have now co-workers asking me to order for them baseball caps and stuff, because they like the unique caps and shirts. The women at work were amazed at the beautiful sweater I just received. I just LOVE my sweater I just received!! (It’s beautiful, stylish, and so so warm for our cold Canadian winters).It looks like my wife now wants to order a sweater for her mom for Christmas. I must say , it’s like opening a up a Pandora,s box. And it was all because of our trip to your Awesome city of Dublin in 2019. We will return someday soon❤️
Thomas

Carrolls Irish Gifts are a reliable trustworthy merchant. The various products on sale are a great choice, excellent quality & reasonably priced. I am a return customer because I know I can trust everything 1000% Also, very prompt deliveries & well packaged. Goes without saying but you get the all round Irish family experience shopping with Carroll's & really easy to do Online.

I have used Carrolls Irish Gifts a couple of times over the last few weeks, I was looking for something special for Father’s Day and came across their site through a Google search for what I wanted, the service as excellent, an easy Website to negotiate around and delivery very fast and efficient, when I needed something else I didn’t hesitate in using them again.

What a beautiful little notebook I am so glad that I brought it for a very dear friend because of how special it is. The colours are just so rich and beautiful you can see the quality of it straight away. I really do love it. The only downside for me was the postage on top of it. The postage was more than the item itself. I went to buy it three/four times before I actually brought it based on that fact alone, but I knew the book was a perfect gift and I had fallen in love with it myself so went ahead. No regrets! ,Having received it, but it did make me think more than twice. Excluding the postage, I would highly recommend it is a really special book and I am not disappointed at all.

I'm amazed you even have the nerve to ask me. So I ordered a compass as a gift, when it arrived I was shocked to see the state it was in, the outside of the box was peeling in 2 places, the inside also needed glueing back down, the black felt had started to come off a was all over the white interior so I had to clean it off as best I could, looking at the shop label on the back ( I had to buy label remover) It must have been in the shop for at least a decade, to be fair I was asked to take photos and see about a replacement, but as I explained it was for a Communion gift and much to my embarrassment I had no choice but to give a substandard gift, there was also a problem with a t-shirt I had ordered, I've been buying from this shop for many years, both on line and in store, I'm shocked at the poor quality control, that's if there is any,but lesson learnt, I thought I might have received a good will gesture of perhaps a voucher as I'm, sorry was a long standing customer but it would seem my custom is no longer required.

So I ordered 4 tutus adult sizes one size fits most they said online... They would barely fit a child. When I emailed and complained this is what I received back.
Customer Support (Carrolls Irish Gifts Help Centre)
Jun 8, 2022, 09:21 GMT+1
Hi ,
I am sorry to hear you are unhappy with the product you received and wish to return it. If I offer you a 25% refund on the cost of the product, would you be happy to keep it? Kind regards,Megan
I mean what good are they to me... Why would I keep them? I should be refunded in full. I will not buy from this site again.

I have purchased gifts from Carroll's on many occasions with great satisfaction but my recent one was a disappointment.
I boughta newbridge silverware pendant (tree of life) & it arrived wrapped in layers of bubble wrap while the irony of it all was the box it was in was scratched & in disarray. The pendant was as expected no damage but the presentation means just as much especially when I was sending this to a loved one.
Please have this rectified not a good look for Carroll's & I was very disappointed.
Stephen

This is the 2nd time I have purchased this bracelet from you (once while in Ireland and once on the internet to replace the one I bought in Ireland). Each time when trying to take it off of the card it comes on, it has broken and I have not been able to wear it. It seems almost impossible to get it off of the card. I’ve used larger scissors and little scissors but each time, it gets the elastic part of the bracelet and snaps it in half. I bought 3 more for friends of mine and only 1 was able to get it off without the same tin g happening. You need to repackage these bracelets.

I lived in Ireland for a few years, many, many moons ago. In that time I DID NOT get an Irish welcome, like in the commercials. Instead my experience of Ireland was more The Magdalene Sisters than Ballykissangel. I was isolated. Because I did not have an Irish accent. I was seen as "not being from round these parts" and " a foreigner" I am a tornado and volcano waiting to explode, for being severely abused throughout my existence.

I'm in the USA and wanted to get Guinness products. Discovered Carrolls and it has been better than I thought. Not only have they delivered great products, I will continue to purchase products from them. I would completely recommend them to friends who are looking for not just Irish gifts but different gifts. One day I'm going to try to make it to their store and buy all that I can.

Love everything in this store, the only thing I would say is it need to be more information on the none dishwasher safe iteams I got new grange cups and checked the box and leaflet inside and couldn’t find any information to say if they wore dishwasher safe so put them in the dishwasher only to find the stickers on the actual cups that says not for dishwasher and most of the colour washed off although this was totally my fault a big leaflet inside the box would be a good idea. Love that everything is Irish and always has great offers.

Carrolls is the place!! On a recent trip to Ireland with a tour group, I just wanted to go to Carrolls Irish Gifts and stay all day. This was me: "Oh look, a beautiful castle! When can we go to Carrolls?" What a fantastic collection with great prices! Came home and had to order more stuff. FAST, free shipping (thanks for that!!). I am now obsessed with sheep lol lol A+

I bought a few things in your store while traveling in Ireland. We were especially happy with the colorful scarves. Then we ordered a few more items and unfortunately, the shipment was lost. Your employees didn't make problems, they let me choose wheater I want a new shipment or not and then sent it right away. Thank you for your kindness, reaction, and quick responses. You are great!

The system had a glitch and would not allow the billing address to differ from the shipping address. Finally got it after many attempts. System processed it but I never got a confirm. (I had a screen print though). I contacted then to tell them after a few days when I noticed that it had not hit my credit card and they had it corrected however they refused to offer expedited shipping. Took many emails and a lot of frustration for an error on their part.

I ordered The Hot Drinks Connoisseur Gift Basket for my mother's birthday here in the states.
Easy as could be to order.
I rated Carrolls a 4 only because the tracking information given at the time of shipment was only for the Irish side.
Once it reached the states the only information it gave was that the package had been handed off to an American shipping partner.
The package did arrive rather quickly (faster than the estimated time) once it entered the states and my mother loved everything.
Without hesitation, I will order from them again in the future.

I ordered and paid for a package to be sent to my Grandson in Minnesota for his birthday. He never received the parcel & when I called your company I was told the label was not correctly completed & did not include the Street or town, just Minnesota. I had received an email from you confirming my order with the correct address. Your company did send another delivery but that only arrived three weeks after his birthday. Very disappointed. I used your company because you have Irish products. There was no apology in the package either for your mistake.

This store is amazing! They have great prices, ships super fast to Canada! And has top quality Irish ☘️ products! They even have free shipping from time to time and if you do have to pay for shipping it’s really not that much! I have purchased things from other stores in Ireland and the shipping is crazy expensive but not at Carrolls! I try to buy everything Irish I need from here because they are amazing! I would recommend them to anyone, anytime!

Had several orders from Carrols and up until the last order they have been fine.But there were 2 problem with the last order.:
1. The polaroid sunglasse were not in the black case when i opened the gift-i am very disappointed
2.The leather black belt on wearing it first time ,the plastic protection layer covering the belt became unstuck-i have not returned it as yet but again sadly disappointed.
Please will you kindly sort this out .
Many thanks
Roger Kendall Evans,Vermon,New Road,New Quay,Ceredigion,SA45 9S Tel:01545 560543

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Carrolls Irish Gifts Rating

Based on 20 reviews from Carrolls Irish Gifts customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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