9 customer reviews of carbonoffroad.com.au
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Carbon Offroad Rating
Based on 9 reviews from Carbon Offroad customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: Proud Australian owned and operated 4x4 accessory company
Address: Unit 10, 75 Waterway Drive
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Too ages to dispatch the items. Had to follow up a few times by phone and email If I didn't follow up would have not gotten the recovery gear prior to my trip.
Excellent service and definitely recommend
Ordering and delivery were faultless, especially the fact they will deliver to Australia Post Parcel Lockers instead of insisting their goods be left at the punters' front door and then getting stolen. The winch ring, soft shackle & rear recovery point look top quality, haven't been used yet - but that's sort of the point of having them.
I’ve purchased a few things from these guys now and is always here in Cairns FNQ quickly with no problems at all.
Will continue to grab things from these guys when needed
Awesome products at great prices . Customer service and delivery is at best .
I'm super impressed with my Carbon gear. Though it was actually Hardkorr gear. But I thought it best to order through Carbon because Dan K is such a manly, handsome, all round awesome guy.
Great service will definitely use again
Advice from Carbon over the phone was good. After placing my order the gear arrived but stuff was missing. This was sorted promptly and the missing items arrived quickly which was appreciated. The bolts included for the fairlead with the Scout Pro winch are no-where near long enough though. I suspect this is because the Scout Pro comes with a new thicker fairlead but the bolts were to suit the previous thinner fairlead. When I mentioned this to Carbon I was made to feel like this problem was unique to me, that the bolts are correct and told that if I needed longer ones I would have to source them myself. To be honest I was just giving Carbon the heads up so they could maybe look into this before they had hundreds of customers contacting them about the same thing. I felt the response from Carbon on this could have been handled better. I got new longer stainless steel bolts and all installed nicely.
Fast delivery