Capital Auto Parts

Service très professionnel, complet, j'ai apprécié l'appel pour confirmer que ma commande était bonne.
Livraison beaucoup plus rapide que prévu. Jantes très bien emballé. 5 etoiles

First off zI have experienced damage to one tire in the white wall area.
Will contact Capital Auto Parts directly?
Overall very happy with my experience with Capital Auto Parts efficient service, prompt, verified order before shipment as to WW size. Thanks Trev

Forgot to place my order for delivery have waiting 2 week before receiving my package and was delivered at wrong shipping address worst service first and last time i will order with them

Extremely great service once I finally got ahold of someone after 2-3 days. Once I got Brian B on the phone he was extremely helpful and got me exactly what I wanted quick and for a great price!

Capital Auto Parts are absolutely phenomenal. Kirby is so easy to talk to. Very cordial and smooooooth transaction all the way. Really and truly a great experience with Capital. Could not be better.
As for the delivery person they were fine as well, delivery time was more than I expected. And FREE shipping. Terrific. It can't possibly get better than all of that. Price was great, shipping was free and the people part was even better than that. Thanks Kirby.... Daniel in St. Thomas.

Communication is apart of customer service and they are lacking huge! Most emails went without response I even tried canceling my order and the rims showed up anyway without centre caps so I sold them to a friend of mine and bought a different set locally that came with centre caps. This was my first time buying from capital auto parts and I’ve seen enough to know that I will not bother with them again.

The service picking the right rims and pricing was very good. Getting them in the time they said left a lot to be desired and a lot of frustration. I asked for a phone call back, never got one.

I’ve only dealt with Kirby but in my 2 purchases he has been really helpful. Took time to work with me to make sure I got my order right. Products were shipped and delivered in a reasonable time. Thanks for now.

I was having a difficult time finding the tire size I wanted for my classic car. Capital Auto Parts had several choices and they were in stock. They were quick to get them out to me.
They will definitely be my go to tire dealer

The customer service is top notch! One of the best purchasing experiences I have ever had. Received the tires in one day! Very very Satisfied. Brian was amaxing to deal with. They are very very organized. I could go on and one!

Took awhile for an insta k item to be sent and had to call for update. By the time i got an email back my item was on its way. Good prices and financing and good quality tires. Their preferred delivery company was a block from my house and still took all day for some reason to drop it off.

Very friendly and helpful staff, very nice people. Took a long time to get my tires though unfortunately. Their inventory was not accurate and they did not have the tires I ordered but they did substitute a better tire in its place. Once we got the correct tire decided on the order was somehow not processed and ended up taking nearly 3 weeks to get the tires. I think this was just a fluke and I would use them again as long as I’m not in a hurry to receive my items.

Super service , un peut déçu sur mon frais de port qui étais gratuit à la base , mais j ai du payer 70 dollar mais sinon rien a redire envoie rapide et prix des pneus super . Je recommande de

I’m very please with Capital Auto Parts. They had the most competitive price and my order arrived at my door in 48hours after placing the order. I will be using them for my next parts purchase.

Not happy with customer service regarding my order , called with questions about lug nuts not fitting properly for rims I ordered and agent promised he would contact manufacturer and get back to me with possible solution if there was one , was not contacted back ! No high ratings here , was brushed off , will not recommend to anyone this business 👎

Ordered on April 6 told freight was included got a email saying freight was 80.00 more so I paid it today is April 21 still waiting for tires not at all happy tracking numbers don't work very poor service

you were ex to deal with when you had them in stock I received them quickly I do not have a problem with the whole process thank you I will differently will deal with you again when I need your services

My initial experience with the sales staff has been great. They have been responsive, courteous and very professional. Now I'm waiting for the delivery of my wheels and I'll submit another review once the order has been completed.

The prices were the best in canada and Brian went the extra mile to make sure i got what i was after for the lowest price possible. Shipping was less than a week out to BC. I purchase my truck parts on line and cant wait till they offer more products as i will purchase from them again

Tires shipped right away. Not to my shipping address but to shippers warehouse. I was phoned and told to pick up. I live 3 hours round trip and 240 kms round trip from warehouse. Capital Auto Parts requested my experience with shipping and I explained my dissatisfaction. They never followed up.