20 customer reviews of bookmundi.com
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Bookmundi Rating
Based on 20 reviews from Bookmundi customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Had a great trip. Booked a great tour to Thailand. It was very easy to book, the tour was great, and the price was really good. Only a positive experience.
Appalling service. We booked our Salkantay trek months in advance, using Gulliver’s Expeditions through Bookmundi. Turned up for our pre-departure meeting the evening before the 5 day trek, to find our names were not on the list. Turns out our booking had to be confirmed with the trekking company by 12pm the day before departure, and Bookmundi didn’t confirm till 4pm, so we were unable to go on the trek the next day. Tried to contact someone about it and they were absolutely useless. We were only in Peru for a specific number of days, so we were unable to do the 5 day trek, which was the entire reason we went to Peru in the first place. Ended up cancelling entirely with Bookmundi and booking onto the 4 day trek directly with the trekking company. Can not emphasise enough how awful they were. We were so disappointed not to do the 5 days. You can very easily book in for the trek directly with a trekking company once in Peru, a day or two before you want to start. Avoid these third parties - they charge more and, in our case, completely ruined our experience.
booking process took time but my rep (Jane) was very patient and always answered to questions quickly.
Jane proactively secured a 10% discount with the travel company for me even thought the offer period has expired!!
I would definitely recommend using Bookmundi.
Green Valley deserves 5 star, no other option. Everything was well organized, from the pick up at Airport to the very end they took care of us. I felt like our guide knows Himalayas like his own pocket, we felt super safe with him. Since we wanted to get married at Tengboche we had to did some changes in itinenary, when Green Valley and Biru (our guide) heard about our plans they helped us organize everything. They were very supportive and they made our trip waaay ABOVE our expectations. Thanks to those guys we will definietly come back to Himalayas for more 😉
Dalia from Just Explore Holidays & Tours was extremely helpful and courteous in helping me plan and book my European vacation to Portugal and Spain. She was responsive and flexible in accommodating my schedule, budget and interests. Looking forward to my trip.
I am very pleased with the service Bookmundi provided me with. Vietnam is a beautiful place, yet due to Covid, their border was closed and just recently opened in March. Finding a guided tour was difficult at this time, and Bookundi helped me find the perfect trip for my specific needs. They answered all my questions promptly.
really helpful, easy to book through, offered a discount and confirmed my place on my gAdventures tour really quickly :)
This is my second trip i am planning to o.first I have visited Nepal mount everst base camp trekk . Bookmundi is one of my trust travel site.
Very helpful people, excellent response from any inquiries that we had , especially during the Covid pandemic
Being a sole traveller for the first time in 42 years I was really happy to have the support of The team, in particular Peter to help with my booking to Ireland. He was always helpful and reassuring with advise and questions. I will definitely use this service again
Jen
Just a very pleasant experience
Bookmundi was very clear and easy to use. It provided the easiest and safest booking experience. (They automatically make you an account when you make an inquiry!) Additionally, the site allows for easy communication with the tour company.
My booking experience was great, everything was done in a very professional way and according to plan.
Working very efficient and reacted very well on my special wishes
Good services and patient to answer my questions.
Good customer services . I'll keep referring your services
No words to say how grateful I'm with the excelent service provided by the agencies, specially Hymalaian Leisure and Bookmundi.
Due to covid rules, I sadly had to cancel my tour and I imagined that It would ruin my vacation because of the taxes that I would have to pay, but the agency and the Bookmundi understood my situation and allowed me to cancel without any tax, so It allowed me few days later to plan again my tour as the rules to enter in the country was updated. Thanks for the humanized service and to make dreams come true, without that, my second chance to travel would not be possible. I will recommend to my friends!
I booked and paid for an Inca Trail Hike 6 months in advance and planned my 2 week South America trip around the dates. I had a question and reached out to the tour company Bookmundi had booked for me. They had no reservation for me and my trip is 3 weeks away. The tour is completely sold out. Contacting Bookmundi is logistically a headache due to the time zone as they are in India. I sent multiple emails and got up at 2 am to speak live to customer service. All they have is an apology. DO NOT BOOK WITH THEM.
Very good and very helpful.
I had a great booking experience. I found the tour I liked at a great price and the booking process was super smooth.