Argos

I recently reviewed a product {grey toilet seat} but unfortunately gave it 1 star instead of the 4 stars it deserved by mistake can this be amended to show the correct rating so that it does not mislead any perspective purchasers

I placed an order with Argos online for a TV (which I hasten to add had a 1 month lead time to get it delivered). It was due to be delivered yesterday by 18:00 (in plenty of time for the champions league final). Having heard nothing from them I decided to contact their customer service at 17:30 and was told the TV was coming. This was a lie. I then heard nothing from them. I tried tweeting their customer service but was ignored. This morning I contacted customer service - note Argos didn't try and contact me. The first person I spoke to didn't even apologise - I simply got a "computer says no" answer. I asked to speak to a manager and was refused. I then spoke to another person who at least apologised and could only offer me a suitable delivery in 2 weeks time. Having experienced recently Amazon's redelivery of failed deliveries which happened the same day I can only say Argos are caught in the past. Customer service is shocking - avoid like the plague - there is nothing Argos sell that can't be bought more easily elsewhere. Apparently the failed delivery was a "resource" issue - which suggests they knew the delivery wasn't ever coming yesterday. Reading between the lines I would say the delivery driver didn't turn up for work and they couldn't be bothered to tell me about it.

Awful service Rugeley store

Very easy and helpful

This morning I went to the Argos store at Meole brace retail park in Shrewsbury.
I was in need of help with what I required to purchase, I went to the counter to ask for help a very pleasant young lady called Linda helped me with my purchase.
Her customer service skill where very good and she definitely deserves the gratitude of the management .
She made an Argos customer out of me .
thank you LINDA

I ordered a bbq utensils set from the Parliament St store in Nottingham for collection, as I have mobility issues I asked my 28 year old daughter to collect this for me.
When she arrived at the store she was asked for id as these apparently are a restricted item, unfortunately she did not have this on her at the time.
I called the store to enquire why this had happened and the member of staff said he didn't know so I asked to speak to the manager, the gentleman put me on hold for over 20mins then came back and said that no one was available, and even if there was they would only give the same answer then put the phone down on me.
My husband then went down to collect and was not asked for id, so he asked what the problem was earlier to be told to go online and complain.
I went onto the Cs chat to inform them on events explained it all again only to be put on hold in the chat room whilst they investigated and guess what? Yes was cut off from that too.
Seems argos do not care about there customers nor do they want to deal with customer queries or complaints. This will be the last time I or my family will shop with them again.

Don't buy a suite from argos because the quality is rubbish

Great site easy to follow and order and great delivery team

I have attempted to purchase a lawnmower from Argos but this has been to no avail. The company confirmed it being available on their website and in-store on the touch-screen devices, however when you go to pay, the screen informs you that the item is no longer available. This is very misleading as I was near resorting to travelling out a fair distance to be able to collect it from the only store in the country that said it was in stock.